MeetMentor Referral Programme Terms

§ 1. Nature of the Programme

1. The Referral Programme enables eligible Users to receive commission for successful referrals of Clients or Mentors under these Terms.

2. The Programme does not create employment, partnership, franchise, commercial agency, representation, power of attorney or a multi-level marketing arrangement. A Participant is not authorised to act for the Operator.

3. No remuneration is due merely for registration, invitation or recruitment. Commission arises only after all requirements concerning a genuine, paid, performed and non-refunded transaction are met.

4. Participation is voluntary. The Operator does not charge an entry fee solely for access to the standard Programme unless a separately described product supplies independent additional benefits unrelated to the right to commission.

5. A Participant must not present the Programme as guaranteed income, an investment, employment or a way to earn solely by recruiting further people.

6. The Operator may run separate campaigns with different rates, attribution periods, participant groups or conditions. Campaign terms are made available before joining and prevail within their scope.

7. The Operator may restrict participation by country, age, status, category or campaign where objectively justified by law, tax, payments, sanctions, costs or fraud risk.

§ 2. Definitions

1. Attribution means assignment of a Client or Mentor to a specific Referrer based on a valid code, link, technical data, contact history or a documented manual correction under these Terms.

2. Client Referral means a Client attributed to a Referrer under the Attribution rules.

3. Commission means remuneration due for a successful referral and calculated on the Commission Base.

4. Commission Base means the amount actually paid and retained from a qualifying transaction after deduction of indirect taxes, refunds, chargebacks, cancellations, price reductions and amounts that do not constitute retained transaction revenue.

5. Commission Period means the period during which qualifying transactions by an attributed person may generate Commission.

6. Mentor Referral means a Mentor attributed to a Referrer under the Attribution rules.

7. Operator means MM prosta spółka akcyjna (MM P.S.A.) with its registered office in Warsaw, Poland.

8. Participant or Referrer means a User accepted into the Programme.

9. Programme means the MeetMentor Referral Programme governed by these Terms.

10. Qualified Transaction means a paid, performed, non-refunded and undisputed transaction satisfying the Programme conditions.

11. Self-Referral means conduct where the same person or entity, a connected person or a person acting in concert artificially creates a referral to receive Commission on the person's own or controlled transaction.

12. Platform Terms means the current MeetMentor Platform Terms of Service.

§ 3. Participation, verification and tax status

1. The Programme may be joined by an adult individual, entrepreneur, legal person or other entity accepted by the Operator, with an active Account and satisfying the requirements displayed in the Platform.

2. The Operator may limit the Programme to specified countries, categories, campaigns or User types for legal, tax, payment, sanctions, operational-cost or fraud-risk reasons.

3. The Participant must provide true, current and complete identity, contact, tax and settlement information and update it after any change.

4. Before payout, the Operator may require verification of identity, age, business, authority, bank account, tax residence, TIN, NIP, PESEL, VAT EU status, business status and other information required by law or a payment provider.

5. A non-business individual may be paid only under a legally permissible model. The Operator may require a separate agreement, payment statement or mandatory deductions.

6. Acceptance of these Terms does not mean that one settlement method is suitable for every country or legal status. The Participant must determine the Participant's own tax and registration obligations.

7. The Operator may refuse participation or withhold payout until justified verification is completed, provided the measure is lawful and proportionate.

8. The Participant must not participate where local law prohibits the activity or where required tax, business or marketing formalities have not been satisfied.

§ 4. Referral code, link and permitted promotion methods

1. The Participant may receive an individual code, link, campaign identifier or other Attribution tool.

2. Referral tools may be shared with personal contacts, through lawful online channels, editorial content, social media, newsletters or campaigns, provided law, advertising rules, data protection, third-party platform rules and good practice are respected.

3. The Participant must clearly disclose that Commission or another benefit may be received for a successful referral whenever required by law or the nature of the communication.

4. The Participant must not claim to be an employee, official representative, spokesperson or authorised agent of the Operator without separate authority.

5. MeetMentor logos, marks and identity may be used only within materials supplied or approved by the Operator for the Programme.

6. The Participant is responsible for the Participant's own advertising statements, promises, tax disclosures, labelling duties and lawful use of communication channels.

7. The Operator may issue brand guidelines and campaign-specific instructions. Such guidelines may clarify these Terms but do not retroactively remove properly accrued Commission.

§ 5. Attribution rules

1. As a rule, a Client is attributed based on the last valid referral link or code used before registration or the first Order where this occurs within 30 days after the identifier was properly stored, unless campaign terms provide otherwise.

2. As a rule, a Mentor is attributed to the Referrer whose valid link or code was used at first application or registration, or to whom the Mentor was manually assigned by the Operator based on documented contact.

3. A person may be attributed to only one Referrer at a time within the same referral category unless a campaign expressly allows commission sharing.

4. If a person was already registered, actively acquired by the Operator, attributed to another Referrer or using the Platform before the code was used, the later code need not change the existing Attribution.

5. Deleting cookies, using another device, blocking identifiers or failing to enter a code may prevent automatic Attribution. The Operator may make a manual correction based on reliable evidence but cannot guarantee correction where objective verification is impossible.

6. In a conflict, the Operator considers technical data, timing, Account history, documents and campaign rules. The decision must not be arbitrary and may be challenged under the complaint procedure.

7. Manipulating Attribution, forced clicks, cookie stuffing, overwriting identifiers without a genuine referral or using unauthorised software is prohibited.

8. The Operator may correct an obvious technical or clerical error and provide the Participant with the reason and calculation.

§ 6. Commission for referring a Mentor

1. The standard Commission for a successful Mentor Referral is 5% of the Commission Base of each Qualified Transaction performed by that Mentor during the Commission Period unless campaign terms or an individual agreement provide otherwise.

2. A Mentor Referral becomes successful when the Mentor is correctly attributed, completes required verification, has an active profile, performs at least one paid service and the transaction is not cancelled, refunded, charged back or treated as abuse.

3. The standard Commission Period is 24 months from profile activation unless campaign terms specify another start date or duration.

4. Commission is calculated on Qualified Transactions throughout the Commission Period unless a particular service is excluded under these Terms or the relevant campaign.

5. Mentor-referral Commission is generally funded from the Operator share and does not reduce the standard Mentor share unless the Mentor previously accepted different campaign conditions.

6. After the Commission Period expires, new transactions no longer generate Commission, but properly accrued amounts remain due subject to later valid corrections.

7. No Commission is due solely because a Mentor profile is created, remains visible or generates unpaid enquiries.

§ 7. Commission for referring a Client

1. The standard Commission for a successful Client Referral is 5% of the Commission Base of each Qualified Transaction made by that Client during the Commission Period unless campaign terms or an individual agreement provide otherwise.

2. A Client Referral becomes successful when the Client is correctly attributed, places a paid Order, the service is performed and the payment is not refunded, disputed or treated as abuse.

3. The standard Commission Period is 24 months from Client registration or the first Order, whichever occurs first, unless the campaign states otherwise.

4. No Commission arises from Account creation, free registration, visiting the website, joining a waitlist or an unperformed Order.

5. Where a Client uses a corporate budget, voucher, gift code, promotional funds or another funding model, Commission may depend on the campaign terms and the actual revenue retained by the Operator.

6. After the Commission Period expires, new Client transactions no longer generate Commission, but properly accrued amounts remain due subject to later valid corrections.

7. Commission may be excluded from specified internal, employee, test or fully sponsored transactions where this is disclosed before the transaction.

§ 8. Exclusions, corrections and special transactions

1. Commission is not earned on an Order that is cancelled, refunded, successfully complained about, charged back, unpaid, test, sham, artificial, unlawful or treated as abuse.

2. Commission is not earned for Self-Referral, transactions between Accounts controlled by the same person, arrangements created solely to generate Commission or transactions without a genuine economic purpose.

3. Commission may be excluded from free, barter, fully charitable, internal, employee, demonstration or zero-base services or services excluded in campaign terms before the transaction.

4. Where a promotion is fully funded by the Operator, Commission is calculated on retained revenue under the Commission Base definition unless campaign terms guarantee another basis.

5. If Commission was accrued or paid and the transaction is later refunded, reduced, charged back or treated as abuse, the Operator may correct the balance, offset against future payouts or request repayment.

6. A correction must be documented in the statement and correspond to the actual transaction change. Properly accrued Commission may not be cancelled arbitrarily without a basis in these Terms, campaign terms or law.

7. A partial refund or Price reduction results in a proportionate Commission correction.

8. The Operator may create a temporary proportionate reserve for a specific transaction risk but must not unnecessarily hold unrelated undisputed Commission.

§ 9. Prohibited marketing practices

1. Spam, mass unsolicited messages, unlawful telemarketing, fake reviews, misleading advertising, impersonation of the Operator, concealment of commercial intent and promises of non-existent benefits are prohibited.

2. Bots, adware, malware, forced redirects, pop-unders, cookie stuffing, automatic identifier storage without a conscious User action, unauthorised extensions and other artificial-Attribution techniques are prohibited.

3. Without written permission, the Participant may not purchase advertising on keywords containing MeetMentor marks, obvious variants or misspellings or run campaigns that appear to be an official MeetMentor channel.

4. Without permission, the Participant may not register domains, profile names, applications or identifiers confusingly similar to MeetMentor, use the name in a sender address suggesting official status or copy the Platform appearance.

5. Referral codes may not be published in contexts involving illegal content, hate, violence, sexualisation of minors, fraud, illegal gambling, malware or other material likely to create serious safety or reputational harm.

6. The Participant must not create false urgency, fake scarcity, fictitious discounts or earnings claims without a reliable basis and legally required qualification.

7. The Participant must follow advertising-disclosure, influencer-marketing and consumer-protection requirements applicable in the target market.

8. The Operator may require removal or correction of unlawful or misleading campaign materials and may suspend a code while the issue is investigated.

§ 10. Personal data and lead generation

1. The Participant should primarily share a referral link or code without sending the referred person's data to the Operator unless there is an appropriate legal basis and all required information duties are satisfied.

2. The Participant must not buy, obtain or transmit data lists unlawfully, collect excessive data or submit special-category data to the Platform unless necessary and lawful.

3. Where the Participant independently operates a campaign, newsletter, form or advertisement, the Participant is responsible for the Participant's own controller duties, legal bases, notices, consents, security and data-subject rights.

4. Information supplied by the Operator for the Programme may be used only for Programme performance, settlement and lawful referral activity. It may not be sold, combined with unlawful databases or used for unagreed marketing.

5. The Operator's processing is governed by the MeetMentor Privacy Policy.

6. The Participant must promptly notify the Operator of a personal-data breach or unlawful disclosure involving Programme data and cooperate with remedial action.

7. The Operator may require evidence of lawful marketing consent or campaign source where proportionate to an investigation.

§ 11. Accrual, statuses and statements

1. The panel may show Commission as estimated, pending, approved, available for payout, paid, corrected or rejected.

2. Estimated or pending status does not create an unconditional right to payment before performance, expiry of the relevant refund and chargeback period and completion of required verification.

3. The Operator updates statuses within a reasonable period, taking account of payment-provider data, cancellations, complaints and settlements.

4. The Participant should report an obvious Attribution or statement error without undue delay, preferably within 90 days after the transaction. This is an organisational period and does not shorten mandatory limitation periods.

5. A statement identifies at least the period, referral type, calculation base, rate, corrections and amount due while protecting Client and Mentor privacy.

6. The Operator may correct an obvious technical or accounting error and must explain the reason and calculation.

7. The Participant may request clarification of a specific correction through the complaint procedure.

§ 12. Payouts

1. Commission is generally paid once per month and no earlier than 30 days after performance of the service generating Commission, provided there is no unresolved refund, complaint, chargeback or abuse investigation.

2. The standard minimum payout threshold is PLN 200 or the equivalent in another currency. Amounts below the threshold carry forward.

3. Upon final termination, properly due amounts are settled after open corrections are closed even if below the threshold, subject to actual, previously disclosed international-transfer costs where lawful.

4. Payout is made to a verified bank account or another lawfully available method. The Operator may allow voluntary use of Commission on the Platform but will not impose it in place of a legally due payout without a legal basis or consent.

5. Payout requires complete information, required verification, appropriate settlement documents and satisfaction of tax or reporting duties.

6. The Operator may create a temporary and proportionate reserve connected to a specific refund, fraud, sanctions or legal risk. The Participant is informed of the basis and expected duration where disclosure is permitted.

7. The Operator is not responsible for delay caused by incorrect account details, the receiving bank, a payment provider, mandatory review or events outside reasonable control but will take reasonable investigative steps.

8. Where payout currency differs from the accrual currency, conversion follows the rate and rules displayed in the panel, statement or payment-provider interface. Actual international-transfer, intermediary-bank or conversion costs may be reflected only after prior disclosure and where lawful.

§ 13. Taxes, social contributions and documents

1. Commission is income of the Participant, who must determine the appropriate treatment under the Participant's legal status and applicable law.

2. A business Participant must issue an invoice, receipt or other legally required settlement document.

3. For a non-business individual, the Operator may require a separate agreement, statement, status declaration and tax information and may apply tax or social-security deductions where legally required.

4. Amounts displayed to an individual may be gross before mandatory deductions. The Operator provides required information about deductions and tax documents.

5. The Operator may collect and report information required by DAC7 or successor rules and submit it to competent authorities.

6. Failure to provide required information may result in a lawful payout hold, Programme restriction or mandatory withholding.

7. The Operator does not provide individual tax advice. The Participant should obtain advice in the country of residence.

8. The Participant must promptly update tax residence, business status, VAT status, beneficial-owner information and payment details.

§ 14. Anti-fraud controls and evidence

1. The Operator may analyse technical data, click patterns, devices, IP addresses, Account history, payments, refunds, relationships between Accounts and other signals in accordance with law to detect fraud, manipulation and Programme breaches.

2. The Operator may request explanations, campaign evidence, traffic sources, marketing consents, advertising data, screenshots, advertising invoices or other information proportionate to the suspicion.

3. The Participant should retain basic evidence of campaign legality for the period required by law and reasonably necessary for settlements.

4. Where there is a justified suspicion, the Operator may temporarily hold specific Commission or payout to the extent needed for investigation. Unrelated undisputed amounts should not be held without necessity.

5. If abuse is confirmed, the Operator may reject or correct Commission, suspend or terminate participation, disable referral tools and seek compensation for actual loss.

6. If the suspicion is not confirmed, undisputed Commission is released and settled in the next practicable cycle.

7. The Operator may cooperate with payment providers, platforms, competent authorities and affected persons where necessary and lawful.

§ 15. Suspension and termination of participation

1. The Participant may end participation at any time through the Account or by notifying the Operator.

2. The Operator may suspend or terminate participation for breach of these Terms, law, advertising or data-protection rules, fraud, Attribution manipulation, spam, impersonation, incorrect information, sanctions or objectively justified serious reputational risk.

3. The measure should be proportionate. Where appropriate, the Operator gives a warning, opportunity to correct or less restrictive measure.

4. Immediate action may be taken for a legal obligation, fraud, malware, serious data breach, threat to persons, repeated breach or a situation where continued operation of the link or Account would increase harm.

5. Termination does not remove Commission properly accrued before termination, subject to later refunds, corrections, chargebacks and confirmed abuse.

6. New transactions after referral tools are deactivated do not generate Commission unless campaign terms provide a protection period.

7. Confidentiality, data, tax, corrections, liability and dispute provisions survive to the extent required by their nature.

8. The Operator may maintain limited anti-fraud records in accordance with the Privacy Policy.

§ 16. Complaints and appeals

1. Questions and complaints concerning Attribution, status, Commission, corrections, payout or participation decisions may be submitted to [email protected] or through the relevant Account function.

2. The submission should identify the Participant, referred person or transaction identifier to the extent known, the date, issue, requested outcome and available evidence.

3. The Operator handles the matter without undue delay and provides a reasoned response on a durable medium where appropriate.

4. The Participant may appeal a material decision within the period stated in the notice. The appeal should identify new facts or explain why the decision was incorrect.

5. Where platform-to-business law applies, the Operator provides the required complaint mechanism and mediation information to the extent required by those rules.

6. The complaint procedure does not limit any mandatory court or regulatory remedy.

§ 17. Changes to and termination of the Programme

1. The Operator may change these Terms, rates, Commission Period, Attribution rules or Programme scope for a valid reason, including changes in law, tax, costs, business model, functions, security, abuse, payment-provider conditions or clarification needs.

2. Changes concerning future referrals are communicated with appropriate advance notice. Where P2B law applies, the standard period is at least 15 days unless a statutory exception applies.

3. A rate or period change does not operate retroactively on Commission already properly accrued or a transaction already performed. The effect on future transactions of previously attributed persons is stated in the change notice and must comply with mandatory law.

4. The Operator may suspend or terminate the Programme for valid reasons, including unprofitability, model changes, legal risk, security or abuse. The notice identifies the end date, treatment of active Attributions and settlement rules.

5. Termination does not remove Commission for Qualified Transactions performed before the end date, subject to corrections, refunds and abuse.

6. The current and archived versions are made available through the Platform.

§ 18. Language versions and international Participants

1. These Terms and campaign terms may be offered in Polish, English and other languages. The Participant should use a version understood sufficiently to accept Attribution, advertising, tax, payout and liability rules.

2. The language version displayed and accepted when joining the Programme forms part of the contractual record. The Operator may record the language, version, date, Account and method of acceptance.

3. For a Participant outside Poland, the Operator may introduce campaign terms or a country annex concerning permitted advertising channels, disclosure duties, data protection, taxes, withholding, documents, currencies, payouts, KYC and sanctions.

4. The availability of an English version does not mean that the Programme or payouts are available in every country. Participation may be limited to countries with an appropriate legal, tax and payment model.

5. Translations are intended to convey the same substance. In a discrepancy, specific campaign terms, a country annex and the language version expressly accepted by the Participant prevail. The Polish version may be used only to correct obvious translation errors without excluding mandatory law or adding undisclosed obligations.

6. Available support and complaint languages may be limited to those displayed in the Platform. Documents may be required in Polish or English or with a reliable translation where necessary for verification or legal compliance.

§ 19. Liability, governing law and disputes

1. The Participant is responsible for the Participant's materials, campaigns, advertising and data-protection compliance, truth of statements and loss caused by a culpable breach of these Terms or third-party rights.

2. The Operator is responsible for correct calculation and payout of Commission and operation of the Programme to the extent required by law and these Terms.

3. The Operator does not guarantee referral volume, conversion, revenue, Programme duration or any level of earnings.

4. In B2B relations, liability for ordinary negligence is limited to actual and foreseeable loss and the total Commission paid or due to the Participant during the 12 months before the event unless such limitation is unlawful.

5. Limitations do not apply to wilful misconduct, personal injury, rights that cannot be limited or persons protected by mandatory consumer rules.

6. These Terms are governed by Polish law, subject to mandatory rules protecting a person in the country of habitual residence where applicable.

7. Disputes with business Participants are subject to the court having jurisdiction over the Operator's registered office where applicable law permits. Other jurisdiction is determined by mandatory law.

8. Before business litigation, the parties should attempt negotiation for at least 30 days unless interim relief, preservation of a limitation period or urgent protection of rights is required.

Confirmation of participation in the Programme